As a client for more than two years now, we have watched Alloy Software grow into one of the leaders in the help desk software space.  This week, the company announced two exciting pieces of news.  First, the company launched a new product targeting small and medium-sized businesses.  The product, Alloy Navigator Express, is an extension of their flagship solution (Alloy Navigator).

Alloy Navigator Express offers an intuitive, easy-to-use approach in managing help desk, hardware and software assets.  The product also includes a number of key features and has a low cost of ownership.

In addition to the product launch, it was announced that Alloy Software won the 2009 CRM Excellence Award from Customer Inter@ction Solutions magazine.  Winners of the award are chosen based on their product’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer.  This is the second consecutive year that Alloy has won this award.

With these two announcements, Alloy has entered the second quarter with significant momentum, and the company is poised to continue its strong growth this year.

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